Warranty Information
Chairlines supports all manufacturers’ warranties. We stand behind our products and we will repair any product we sell and deal directly with the manufacturer on your behalf for all warranty claims.
All information on this page is current as of July 1, 2023, for the most up-to-date warranty information reference the manufacturer's website. The warranty begins on the date of purchase. Previously purchased chairs may have different warranty parameters. Please contact us to find out about the warranty on your previously purchased chair.
Manufacturer Warranties
Core Chair
ergoCentric
View warranty information: Seating, Mats
- 12 Years: upCentric height adjustable frame 2-leg | 300 lbs 2-leg Modular | 250 lbs 2LV | 220 lbs 3-leg | 420 lbs includes all components
- tCentric & airCentric chairs: 12 years, 3 shifts -Â casters, cylinder, arm, foam and all moving mechanisms. Weight rating 350 pounds. (Counter height warranted for 280 pounds)
- 7 years: motors, wires, & all electronic components
- 5 Years: Plus Size/Bariatric Stacker seating up to a weight of 350 lbs, 24 hours seating, multi-shift workers up to 280lbs, Bariatric task chair up to 500lbs and Bariatric Guest Chairs up to 750lbs, Vinyl, PVC-free upholstery, leather
- 5 Years: Chameleon keyboard tray systems
- 5 Years: Anti-fatigue mats
- 10 Years: Mechanisms, arms, foam, fabric, ergoCentric+Guard
- 10 Years: Monitor and laptop supports
- 10 Years: Foot and leg rests
- 10 Years: Accessories *Labour cost included
Ergo Mesh Teck
5 Years*: All non-moving metal components, bases, cylinders, mechanism, upholstery/mesh
*Warranty does not cover part shipping cost from Eastern Canada or USA, labour or delivery cost
Ergotron
Evoluent
Evolution Ball Chair
All Evolution Chair products come with a 1 year warranty on all parts. For products past warranty, replacement parts can be purchased.
*90 days labour included under warranty
Global
- 12 Years*: Commercial Seating Components warranty for the original purchaser
- 12 Years*: Commercial Seating Control mechanisms and pneumatic cylinders
- 5 Years*: Foam/fabric/mesh/electrical devices
*Warranty does not include labour or delivery cost
Heartwood
Humanscale
- 1 Year: Switch Mouse
- 3 Years: ZĹŚN Personal Air Purifier
- 3 Years: Ballo Stool
- 5 Years: Fabric/Cushions/Arm Pads
- 5 Years: Float Table, Excluding Tabletop
- 5 Years: QuickStand Sit/Stand Workstation, QuickStand Lite
- 5 Years: Diffrient Series Lights
- 7 Years: World One
- 10 Years: Element Series Lights
- 10 Years: Horizon Series Lights
- 10 Years: M4, M7 & M8 Monitor Arms with Gas Cylinder Components
- 15 Years: M2, M/Flex & Para/Flex Monitor Arms
- 15 Years: All other seating and products detailed in a current Humanscale Price Guide, unless otherwise specified
Kinesis
Lifeform
- 10 Years*: Standard Top Grain Leather
- 2 Years*: Fabric/Vinyl Weight limit and mechanism warranty differs by each model of chair, please call or email for more information
*Warranty does not cover labour or delivery cost
Mayline
Now Safco® - View warranty information
Neutral Posture
- 10 Years*: Accessories, chair controls, arms and plastic components
- 5 Years*: Inflatable lumbar
- 3 Years*: Upholstery material, not including leather, Ultraleather, NovaSuede, UltraDuede, Finesse, COM and COL
*Warranty does not cover labour or delivery cost
Nightingale
- 10 Years*: Seating Control mechanisms, casters, pneumatic cylinders, self-skinned urethane parts, and plastic shells
- 5 Years*: Seating Upholsteries
*Warranty does not cover labour or delivery cost
Offices to Go
- 5 Years*: Seating - Non-moving parts
- 2 Years*: Seating - All moving parts, mechanism, foam, upholstery, gas cylindersÂ
*90 days labour included under warranty.Â
Office Star
*90 days labour included under warranty
Richelieu
- Height Adjustable Tables: Richelieu warrants to the original purchaser that the product it manufactures is free from defect in design, material and workmanship for a period of 5 years. It is the responsibility of the product user to determine the suitability of Richelieu products for specific application.
Spinalis
View warranty information
Standard Systems
- 10 Years*: All non-moving metal components, swivel/tilt mechanisms and bases.
- 5 Years*: For pneumatic cylinders, wooden and plastic components, casters and upholstery material.
*Labour or delivery charges may apply